Please head on over to our "Shipping Page' to read up on all of our information regarding international and domestic shipping
All orders will be shipped within 24 hours. Please keep in mind business days excludes weekends and public holidays. We appreciate your patience during busy periods.
YES! We offer FREE shipping for all orders over $150!!!
For all Australian orders, you can track your parcel here:
Please keep in mind that STANDARD INTERNATIONAL shipping is a non-trackable service.
We ship worldwide, excluding the following countries: Costa Rica, Turkey, United Arab Emirates, Israel and Mexico. Please note there are ongoing delays with all shipments to Canada due to issues with the Canadian Postal Service.
An order cannot be declared missing until 30 business days (this excludes weekends and public holidays) have passed to allow for unexpected delays with the postal services.
If it has gone past the expected delivery date, please contact: firstname.lastname@example.org
To find out how long delivery takes to where you are in the world, please head on over to our shipping page:
Unfortunately, in some countries you are liable to pay extra duties/tax on orders. Please check with your local customs office before ordering.
Please head on over to our returns page to read up on all information regarding the returning of your order. Please fill out the return form and our team will be in contact:
Please email email@example.com for any questions regarding out of warranty items.
Unfortunately, we are unable to print off shipping labels for other countries.
Indie and Harper are only able to cover the postage back for faulty or damaged goods. Please check with our returns team on how to post back your jewels.
Unfortunately, we can only offer an exchange on clearance items.
We understand that things can go wrong with online shopping, so we have kept our returns process as simple as possible! If you head on over to our returns page, fill out and submit the attached form, a member from our returns team will be in contact with you shortly.